wellness is not an option; its a mandate

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• Be prepared to take accountability and responsibility for YOUR health.
• Please pay close attention to the pre-testing instructions emailed to you and come prepared as instructed. This is vital to your testing analysis. 
• Confirm your intake forms were previously received in our office BEFORE your appointment and arrive on time. If you need to complete forms in office arrive 15 mins early. 
• You will spend approximately 2 1/2 hours with the Naturopath. During that time she will carefully go over your intake forms, complete your RBTI analysis with nutritional recommendations, triangulate findings with other testing modalities (as determined for you), make your Bach remedy customized to your emotions,  address 1-3 of your health concerns, and provide you with a *supplement protocol to follow. 
• All nutritional recommendations (foods to consume) and supplements are an additional cost to you. 
• If under the care of a medical physician it is your responsibility to make them aware of your new wellness lifestyle choices. Any pharmaceuticals prescribed to you can ONLY be altered by the prescribing physician. 

• Typically a 20 minute visit.
• Please have your food and symptoms journal with you for review with the Naturopath.
• Have your questions or concerns pre-written and ready for discussion.

• Usually scheduled 60-90 days AFTER you have actively followed the recommended nutritional and supplement protocol provided during initial visit. 
• Typically a 60 minute or less visit.
• Please bring your food and symptoms journal with you for review with the Naturopath.
• Have your questions or concerns pre-written and ready for discussion.

• All appointments can be scheduled online via www.wellnessislife.com . 
• All Payments are due at the time of appointment booking using a credit card via the website. If you do not have a credit card you may mail a cashier check to our office, to be received prior to your appointment. 
• By reserving your appointment time with a credit card number (or mailed money order), you agree to our appointment rebooking policy (see below).
• All Appointments are non-refundable, and non-transferrable, but may be rebooked or forfeited 

Your health is your responsibility. The naturopath sets her schedule to allow each client ample time for a through visit. Unlike doctors, we are not regulated by time constraints and double-booking schedules, that fills waiting rooms for extended periods of time. To preserve the integrity of our system, we have no-refund policy.  You must give us 24-hour notice if you wish to change your appointment. If you miss your appointment or do not give us 24-hour notice of rebooking, your credit card on file will be charged/cashier check cashed, for the cost of the visit (see services). All rebooked appointments must be rescheduled within 14 days from original booking or that paid appointment will be forfeited.  

Payment for services is due at the time services are scheduled, including for products, supplements, and analysis.  We accept all major credit cards, debit cards, and cash or cashier checks. We do not accept checks.

Health insurance companies in California refuse to cover Naturopathic services. Some

Many of our patients save money by one or more of the following ways:

• For patients with PPO insurance most labs and imaging ordered by us are covered at your in-network lab.
• Use your Health Savings Account (HSA) or Flexible Spending Account (FSA) card to pay for our services.

• If you need a refill on any of your recommended supplements please contact us at least one week before you run out of the product. 
• We usually only recommend practitioner-grade supplements because we are familiar with the quality and performance of that particular brand.  Although the product type (example vitamin D3)  recommended by the naturopath can be purchased online at various website merchants or at local health food stores, we cannot guarantee their performance. Therefore, for optimal health benefits, please only use those products and brands specifically suggested to you by the naturopath written on your personal protocol plan.

If you share your positive experience on our website (within 72 hours after) your appointment we will reward you with a 10% discount on your next service. All you have to do is email your review to sharND@protonmail.com us know you posted your experience.